#Change battery in apple remote update#
#Change battery in apple remote software#
#Change battery in apple remote tv#

#Change battery in apple remote update#

Anyone having this problem, it looks like you need to update to tvOS 15.6 and then make sure Volume Control is set to your IR choice. So it can sit there for a while on the old version unless you force it to update immediately.Īnyway, glad it worked for you. It’ll wait for a window where your box isn’t in use, and probably also waits for a convenient time for the Apple servers (like for example, having everyone update all at once would be bad, so they probably ration out who gets updates over hours or days). Hi Sam_C, yeah, it will do the update automatically, but usually not immediately once it becomes available.

#Change battery in apple remote tv#

Very interesting that the Apple TV was the issue and not the Sonos playbar. The strange thing is in my Apple TV settings it says updates will happen automatically. I can control volume with the Apple TV remote, including mute. So after looking at what you had done I only updated the Apple TV box and now the Sonos IR sensor works. Hi bstahl, thanks for the information you provided. It should be a remote you use for nothing else. In this case the old TiVo remote but theoretically it could be almost any remote that has these functions - except don’t use your tv’s remote for this because then it will trigger the internal tv speakers and display probably unwanted on-screen graphics. “learn”) both the ATV remote AND the Sonos to accept commands to a separate remote in order to gain Mute capability. I changed it to Off, then Auto, and then returned to my custom one called TiVo via IR), and then it worked! Including Mute, yay! Will have to see if it remains working, but for now it seems all is good again. What I did was to go back into the settings (Settings > Remotes and Devices > Volume Control) and change the setting there even though it was already on the one I wanted (one I had previously learned from an old TiVo remote for volume up/down + mute).

After it installed the update and rebooted, the remote still did not work from the ATV remote with the Sonos Playbase. I told it to update (to version 15.6 from 15.5.1).

#Change battery in apple remote software#

I checked for software update on my ATV (Settings > System > Software Updates > Update Software) and there was one available but uninstalled. No dice (however maybe this step was necessary in combination with what I did after).

I first tried resetting the remote by holding down TV and Volume Down buttons for 5 seconds. Update: I got this to work again and I think this might have been an Apple software/firmware update that messed it up. There is clear line of sight to the Sonos, nothing blocked, no weird light glaring on it or anything (it’s a fairly darkened “theater-like” environment). Some software update seems a likely culprit, whether it’s Sonos or Apple remains to be seen. Note, nothing changed in my setup, either the room or the components between when it worked and when it stopped working. Problem is I tried every setting I could find in the ATV settings for volume control and none of them seems to matter, the Sonos just can recognize any button press on that remote. But the Sonos is either now not recognizing signals from the ATV remote, or the ATV remote is not transmitting IR at all. Both the Sonos Playbase and the Apple TV were able to learn this remote for multiple functions. I set up a new remote using a really old (circa 2000) TiVo remote, and it worked fine. The ATV remote (again, the newer aluminum one) was controlling volume of the Sonos system, without going through the television, so I know it’s capable of transmitting IR and I know Sonos is capable of recognizing its signals (although I never got he mute button to work before, but volume up/down did). But this was working fine right up to last evening, then it just stopped. I’m going to look into this because when trying to learn a new remote through the Sonos app, it does not even seem to respond at all to any button press on the ATV remote. In the past, there have been updates to the TV set’s OS (not sure I remember which manufacturer) that reset the remote from being IR back to whichever ‘smart’ connection they used, completely without telling the user, so it is definitely something I’d be checking.